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ECI-Logo with TM NA/Global NA/Global EU AU/NZ NL NL (EN) ECI-Logo with TM Industries & Products Manufacturing M1 JobBOSS Macola MAX Hardware Retailers RockSolid MAX Lumber & Building Materials Spruce Home Builders & Land Developers MarkSystems LotVue Lasso CRM Office Technology e-automate Device Management Equipment Maintenance & Service e-automate Office Products Red Falcon DDMSPLUS Contract Office Furniture TeamDesign Business Applications Payment Processing Sales Intelligence & CRM Dashboards & Analytics Business Activity Monitoring Proof of Delivery Need help? Access our new Customer Portal. Sign In Services & Training ResourcesOur Story Contact News Blog Culture Leadership Strategic Alliances Everyday Hero Award Awards 20 Years Rebrand Connect 2020 Careers Language: NA/Global NA/Global EU AU/NZ NL NL (EN) How to Buy RockSolid MAX Demo this Product Integrated Point of Sale Software Built for Hardware Stores Affordable and easy-to-use business management software that empowers growing retailers. Get a Demo Watch our 2 minute video Easy to use and affordable! RockSolid MAX ® software is cloud-based, so the initial investment is lower, hardware requirements are reduced, and backups are automatic. Place orders, search inventory, or review sales when you aren’t at the store. Retailers with outdated or manual systems can upgrade technology and automate the busywork—without breaking the bank! RockSolid MAX Features Document Management Automatically Link All Transactions Built Around Core Document Management Functionality All transactions are automatically linked, including handwritten or faxed records, so you have access to everything you need electronically. Quickly access your customers’ quotes, orders, POs, receiving documents, and sales invoices in one centralized, easy-to-use system. Save time and money by emailing customers their statements and invoices. Ready to save time and improve communication? Get a Demo Accounts Receivable Simplify Invoicing and Accounts Receivable Improve Cash Flow and Customer Satisfaction In RockSolid MAX, you can process payments through Point of Sale or Accounts Receivable. Billing cycles close automatically (based on your schedule), and you can print/fax/email statements and invoices at any time. A/R Status shows current and last statement or listings of charges and credits. Easily review activity for any period, by job or for all jobs, so you can understand what is at risk of being late. Ready to improve your cash flow? Get a Demo Purchasing & Inventory Stock the Right Inventory Simplify Purchasing with Vendor Integration Stocking the wrong items or too much inventory ties up cash that can be invested in other areas. RockSolid MAX offers many purchasing options including automated ordering and the ability to order stock based on past POs. Special orders are easy and vendor catalogs are integrated into the system so you know you’re ordering the right items. Consolidated purchasing allows multi-location customers to assess the needs of the entire enterprise, improving efficiency and maximizing volume discounts. Ready to make your purchasing process easy? Get a Demo Point of Sale Fast and Convenient Check-out Process Satisfy Customers and Improve Productivity RockSolid MAX is designed to get customers through the check-out process quickly, creating a positive experience that promotes repeat business. Your cashiers can quickly scan items, enter SKUs, or look them up in the system. Return processing is painless, customer lookup is easy, and transactions can be sent by email or fax—providing flexibility and saving paper. You can even import data from external software like window manufacturers or design tools, eliminating the need to rekey these items into POS or purchasing—which saves time and prevents mistakes. Ready to improve your customers’ check-out experience? Get a Demo Advanced Reporting Generate All Reports from Within the System No Specialized Software or Training Required Having access to important information about your business is key to making good decisions. Permission-based reports allow you to decide which employees in your organization have report access, and data can easily be exported for further review. Reports are also hyperlinked to key documents so you can see the details. Since the software doesn’t consolidate data, you can get everything you need without purchasing expensive add-on modules. Ready to make better decisions, faster? Get a Demo Graphical Analytics Make Better Business Decisions Get a Clear Visual View of Your Operation RockSolid MAX includes a predefined series of charts and queries so you can select those that are most useful for your business, customize them, and save to your analytics panel for easy access. Quickly retrieve the data you need to make fast, appropriate business decisions and stay informed on day-to-day operations. No need to wait on reports! Optional Alerts can be configured to proactively notify you of events that could impact your business. Ready for dashboard analytics to guide decisions? Get a Demo Mobility Improve Productivity and Communication Access Your Data From Anywhere RockSolid MAX helps you manage your business on the go, whether at the store or a remote location. RockSolid MAX AnyWare ™ is a mobile application for your employees, and ProLink ™ is a mobile app for your customers. Both apps improve efficiency and communication within your business and help position you as a customer-focused organization. Tired of being chained to your desk? Get a Demo Special Orders Seamlessly Manage Special Orders Order, Track, and Invoice Special Items Special orders are efficiently processed in RockSolid MAX, with items pulled in from a vendor catalog or created via a system-generated temporary SKU number. Users can also create purchase orders at the same time that they are creating a customer order. Need to streamline special orders and grow sales? Get a Demo Quote to Order Easily Convert Quotes to Orders Eliminate Duplicate Efforts on Orders With RockSolid MAX, you can create quotes for customers that are easily converted to orders including partial release on orders. You can even order a subset of items from a quote and keep the original one open. This capability improves efficiency in your business and frees up time to work on other more productive things. Ready to stop duplicating efforts? Get a Demo Units of Measurement Conversion Automatically Adjust Prices and Margins Easily Manage Multiple Units of Measure Every business has items that are sold in multiple units of measure (UOM), which can be a headache. RockSolid MAX automatically adjusts pricing and margins for items sold with different units of measure. The software allows for multiple UOMs per item so that you can have different price points for each UOM. It also allows you to order quantity in one UOM and have the cost reflect a different UOM. Struggling to manage items with different units of measure? Get a Demo Lumber Functionality Automatic Board Foot Conversion Sell Per Piece or Per Thousand If your store sells lumber, you know how important it is for your software to offer Board Foot Conversion. With RockSolid MAX, it is done automatically, allowing you to sell per piece or per thousand and ensuring you have the proper sales price and cost of goods calculations. Is your software lacking lumber features? Get a Demo Marketing and Customer Loyalty Tools Retain Customers and Attract New Business Customer Satisfaction Impacts Your Bottom Line Smaller, independent organizations have a fraction of the marketing budget of their big box competitors, so customer satisfaction and loyalty have an even greater impact. RockSolid MAX has many ways to help you retain customers and capture a greater share of wallet, without busting your marketing budget. Features include the ability to create your own promotional signage, offer customers flexible installment payments,...